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Have a question about Kidsoz or need help setting up a child profile? Send us a message and our support team will get back to you within 24 hours.
Mon-Fri: 9am - 6pm (IST)
Have a quick question? Check our FAQ section first!
To reset your PIN, tap on the "Forgot PIN" link on the Dashboard lock screen. A secure reset link will be sent to your registered parent email address. Please ensure you have access to this email to complete the process.
Yes! Kidsoz is designed for safe, distraction-free learning. Once you download the initial content package via Wi-Fi, all 60+ learning modules and games are fully available offline without an internet connection.
Absolutely not. Kidsoz is strictly zero-PII and fully COPPA compliant. We do not integrate any third-party advertising SDKs, and all learning analytics are stored locally on your device.